Shipping mahogany furniture from Qingdao to Seattle by sea

Client Information: Ms. Lu;
Shipping Route: Shanghai to Seattle;
Service Date: 2018.8.1;
Case Summary: Ms. Lu from Qingdao needed to ship her furniture and belongings by sea to Seattle.

Ms. Lu, a Qingdao native who emigrated to Seattle, USA, asked a local Chinese friend to purchase a villa for her. The only downside was that the villa's European-style furniture was not to her taste, so she planned to ship her set of rosewood furniture from her Qingdao home across the ocean to the United States.

Before finding "熙浦国际搬家", Ms. Lu had consulted many international moving companies, and was more or less dissatisfied with each of them. When Ms. Lu contacted "熙浦" customer service, she mentioned the rosewood furniture she needed to move, saying that the furniture had been in the family for some years and she had deep emotional attachment to it, so she hoped it could be delivered to her new home in the US intact. The "熙浦" customer service representative showed Ms. Lu some cases of packing and shipping rosewood furniture along with customer reviews, and explained in detail how the company safeguards customers' belongings—from door-to-door pickup at the customer's home, to the premium custom packing materials and the qualifications and proficiency of the packing staff, all of which are verifiable, and to the professional process of carefully handling and steadily transporting the goods to the warehouse. Ms. Lu was very satisfied and signed the shipping contract on the spot.

Because the preliminary communication had been thorough, the packing on moving day went very smoothly. Ms. Lu told our supervisor that she had originally had some concerns and was afraid of bumps and scratches, but from the moment our workers entered the door and began packing, she knew all her worries could be completely set aside—whether in terms of the professionalism of our staff's packing or their dedicated service attitude, they were truly trustworthy.